I’ve worked in both customer service and client service positions.
Overall I think I’ve done a good job. I’ve dropped the ball. But, hey, who hasn’t?
It’s busy. It’s stressful. It’s high pressure. We answer to many people all at once.
Let there be no mistake about it, it’s exhausting.
For those who don’t know, customer service and client service go a little bit like this:
Drop everything for everybody.
Make everybody happy.
Put everybody else’s wants and needs ahead of our own.
Sounds like burnout waiting to happen.
Shoutout to all of the customer service and client service workers.
You are special. You have my respect.